Returns & Exchanges

At April’s Aquarium Vancouver, we want you to be completely satisfied with your fashion finds. If your items aren't a perfect fit, you can return or exchange them within 30 days of purchase provided they are in original, unworn condition.

1

Initiate Your Request

Visit our online portal or contact our Vancouver boutique with your order number and the details of the items you wish to return.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the original invoice is included.

3

Ship or Drop Off

Affix the provided prepaid shipping label to your package and drop it at any authorized courier location, or bring it directly to our storefront.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing